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Additional Knowledge Base Field #1002

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Closed
Additional Knowledge Base Field#1002
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need feedback

Description

@whamulti
whamulti
opened on Aug 26, 2025

Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

GLPI Version

GLPI 10.0.19

Plugin version

1.21.23

Bug description

Hello, I created an additional field in the Knowledge Base named status, Type: Insertion in the form (before the save button). In the label name field, I entered Outdated and chose the Yes/No Type. After adding this field, I cannot delete the knowledge base; the screen remains blank. Note that even if the additional field is disabled, it is not possible to delete the knowledge base. In other words, simply creating an additional field in the Knowledge Base prevents it from being deleted.

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Relevant log output



Page URL


glpi/front/knowbaseitem.form.php


Steps To reproduce


1 - Configure -> Additional Fields

2 - Add an additional field named Status and Type Insertion to the form (before the save button) and Item: Knowledge Base

3 - In the Block, add the name Outdated and Type Yes/No

4 - Create a knowledge base and then try deleting it


Your GLPI setup information


Instruções de instalação e configuração
GLPI 10.0.19 (/glpi => /var/www/biotipo/glpi)
Installation mode: TARBALL
Current language:pt_BR

Server
 

Operating system: Linux suporte 6.1.0-37-amd64 #​1 SMP PREEMPT_DYNAMIC Debian 6.1.140-1 (2025-05-22) x86_64

PHP 8.2.29 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bcmath, bz2,

calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imap, intl, json, ldap,

libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, random, readline, redis, session, shmop, soap, sockets,

sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)

Setup: max_execution_time="30" memory_limit="256M" post_max_size="64M" safe_mode="" session.save_handler="files"

upload_max_filesize="64M" disable_functions=""

Software: Apache/2.4.62 (Debian) (Apache/2.4.62 (Debian) Server at 10.2.17.26 Port 80

)

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36 Edg/139.0.0.0

Server Software: Debian 12

Server Version: 10.11.11-MariaDB-0+deb12u1

Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

Parameters: glpiuser@localhost/glpidb

Host info: Localhost via UNIX socket


PHP version (8.2.29) is supported.

Sessions configuration is OK.

Allocated memory is sufficient.

mysqli extension is installed.

Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.

curl extension is installed.

gd extension is installed.

intl extension is installed.

zlib extension is installed.

The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.

Database engine version (10.11.11) is supported.

No files from previous GLPI version detected.

The log file has been created successfully.

Write access to /var/www/biotipo/glpi/../files/_cache has been validated.

Write access to /var/www/biotipo/glpi/../files/_cron has been validated.

Write access to /var/www/biotipo/glpi/../files has been validated.

Write access to /var/www/biotipo/glpi/../files/_dumps has been validated.

Write access to /var/www/biotipo/glpi/../files/_graphs has been validated.

Write access to /var/www/biotipo/glpi/../files/_lock has been validated.

Write access to /var/www/biotipo/glpi/../files/_pictures has been validated.

Write access to /var/www/biotipo/glpi/../files/_plugins has been validated.

Write access to /var/www/biotipo/glpi/../files/_rss has been validated.

Write access to /var/www/biotipo/glpi/../files/_sessions has been validated.

Write access to /var/www/biotipo/glpi/../files/_tmp has been validated.

Write access to /var/www/biotipo/glpi/../files/_uploads has been validated.


Web server root directory configuration seems safe.

Sessions configuration is secured.

OS and PHP are relying on 64 bits integers.

exif extension is installed.

ldap extension is installed.

openssl extension is installed.

Following extensions are installed: bz2, Phar, zip.

Zend OPcache extension is installed.

Following extensions are installed: ctype, iconv, mbstring, sodium.

Write access to /var/www/biotipo/glpi/marketplace has been validated.

Timezones seems loaded in database.


GLPI constants
 

GLPI_ROOT: "/var/www/biotipo/glpi"

GLPI_CONFIG_DIR: "/var/www/biotipo/glpi/../config"

GLPI_VAR_DIR: "/var/www/biotipo/glpi/../files"

GLPI_MARKETPLACE_DIR: "/var/www/biotipo/glpi/marketplace"

GLPI_USE_CSRF_CHECK: "1"

GLPI_CSRF_EXPIRES: "7200"

GLPI_CSRF_MAX_TOKENS: "100"

GLPI_USE_IDOR_CHECK: "1"

GLPI_IDOR_EXPIRES: "7200"

GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false

GLPI_SERVERSIDE_URL_ALLOWLIST: ["^\n                (http|https|feed)://                                                # protocol\n                (\n                    (?:\n                        (?:xn--[a-z0-9-]++\.)*+xn--[a-z0-9-]++                      # a domain name using punycode\n                            |\n                        (?:[\pL\pN\pS\pM\-\]++\.)+[\pL\pN\pM]++                    # a multi-level domain name\n                            |\n                        [a-z0-9\-\]++                                              # a single-level domain name\n                    )\.?\n                        |                                                           # or\n                    \d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}                              # an IP address\n                        |                                                           # or\n                    \[\n                        (?:(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){6})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:::(?:(?:(?:[0-9a-f]{1,4})):){5})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){4})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,1}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){3})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,2}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){2})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,3}(?:(?:[0-9a-f]{1,4})))?::(?:(?:[0-9a-f]{1,4})):)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,4}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,5}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,6}(?:(?:[0-9a-f]{1,4})))?::))))\n                    \]                                                              # an IPv6 address\n                )\n                (?:/ (?:[\pL\pN\pS\pM\-._\!$&'()+,;=:@]|%[0-9A-Fa-f]{2}) )*     # a path\n                (?:\? (?:[\pL\pN\-._\~!$&'\\+,;=:@/?]|%[0-9A-Fa-f]{2}) )?    # a query (optional)\n            $~ixuD"]

GLPI_DISALLOWED_UPLOADS_PATTERN: "/\.(php\d*|phar)$/i"

GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"

GLPI_INSTALL_MODE: "TARBALL"

GLPI_NETWORK_MAIL: "glpi@teclib.com"

GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"

GLPI_MARKETPLACE_ALLOW_OVERRIDE: true

GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true

GLPI_USER_AGENT_EXTRA_COMMENTS: ""

GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"

GLPI_AJAX_DASHBOARD: "1"

GLPI_CALDAV_IMPORT_STATE: 0

GLPI_DEMO_MODE: "0"

GLPI_CENTRAL_WARNINGS: "1"

GLPI_TEXT_MAXSIZE: "4000"

GLPI_DOC_DIR: "/var/www/biotipo/glpi/../files"

GLPI_CACHE_DIR: "/var/www/biotipo/glpi/../files/_cache"

GLPI_CRON_DIR: "/var/www/biotipo/glpi/../files/_cron"

GLPI_DUMP_DIR: "/var/www/biotipo/glpi/../files/_dumps"

GLPI_GRAPH_DIR: "/var/www/biotipo/glpi/../files/_graphs"

GLPI_LOCAL_I18N_DIR: "/var/www/biotipo/glpi/../files/_locales"

GLPI_LOCK_DIR: "/var/www/biotipo/glpi/../files/_lock"

GLPI_LOG_DIR: "/var/www/biotipo/glpi/../files/_log"

GLPI_PICTURE_DIR: "/var/www/biotipo/glpi/../files/_pictures"

GLPI_PLUGIN_DOC_DIR: "/var/www/biotipo/glpi/../files/_plugins"

GLPI_RSS_DIR: "/var/www/biotipo/glpi/../files/_rss"

GLPI_SESSION_DIR: "/var/www/biotipo/glpi/../files/_sessions"

GLPI_TMP_DIR: "/var/www/biotipo/glpi/../files/_tmp"

GLPI_UPLOAD_DIR: "/var/www/biotipo/glpi/../files/_uploads"

GLPI_INVENTORY_DIR: "/var/www/biotipo/glpi/../files/_inventories"

GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"

GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"

GLPI_I18N_DIR: "/var/www/biotipo/glpi/locales"

GLPI_VERSION: "10.0.19"

GLPI_SCHEMA_VERSION: "10.0.19@d64066799f068b16ee973b377bdd13f984fe062a"

GLPI_MARKETPLACE_PRERELEASES: false

GLPI_MIN_PHP: "7.4.0"

GLPI_MAX_PHP: "8.5.0"

GLPI_YEAR: "2025"


Libraries
 

htmlawed/htmlawed version 1.2.14 in (/var/www/biotipo/glpi/vendor/htmlawed/htmlawed)

phpmailer/phpmailer version 6.8.0 in (/var/www/biotipo/glpi/vendor/phpmailer/phpmailer/src)

simplepie/simplepie version 1.5.8 in (/var/www/biotipo/glpi/vendor/simplepie/simplepie/library)

tecnickcom/tcpdf version 6.7.8 in (/var/www/biotipo/glpi/marketplace/pdf/vendor/tecnickcom/tcpdf)

michelf/php-markdown in (/var/www/biotipo/glpi/vendor/michelf/php-markdown/Michelf)

true/punycode in (/var/www/biotipo/glpi/vendor/true/punycode/src)

iamcal/lib_autolink in (/var/www/biotipo/glpi/vendor/iamcal/lib_autolink)

sabre/dav in (/var/www/biotipo/glpi/vendor/sabre/dav/lib/DAV)

sabre/http in (/var/www/biotipo/glpi/vendor/sabre/http/lib)

sabre/uri in (/var/www/biotipo/glpi/vendor/sabre/uri/lib)

sabre/vobject in (/var/www/biotipo/glpi/vendor/sabre/vobject/lib)

laminas/laminas-i18n in (/var/www/biotipo/glpi/vendor/laminas/laminas-i18n/src)

laminas/laminas-servicemanager in (/var/www/biotipo/glpi/vendor/laminas/laminas-servicemanager/src)

monolog/monolog in (/var/www/biotipo/glpi/vendor/monolog/monolog/src/Monolog)

sebastian/diff in (/var/www/biotipo/glpi/vendor/sebastian/diff/src)

donatj/phpuseragentparser in (/var/www/biotipo/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)

elvanto/litemoji in (/var/www/biotipo/glpi/vendor/elvanto/litemoji/src)

symfony/console in (/var/www/biotipo/glpi/vendor/symfony/console)

scssphp/scssphp in (/var/www/biotipo/glpi/vendor/scssphp/scssphp/src)

laminas/laminas-mail in (/var/www/biotipo/glpi/vendor/laminas/laminas-mail/src/Protocol)

laminas/laminas-mime in (/var/www/biotipo/glpi/vendor/laminas/laminas-mime/src)

rlanvin/php-rrule in (/var/www/biotipo/glpi/vendor/rlanvin/php-rrule/src)

ramsey/uuid in (/var/www/biotipo/glpi/vendor/ramsey/uuid/src)

psr/log in (/var/www/biotipo/glpi/vendor/psr/log/Psr/Log)

psr/simple-cache in (/var/www/biotipo/glpi/vendor/psr/simple-cache/src)

psr/cache in (/var/www/biotipo/glpi/vendor/psr/cache/src)

league/csv in (/var/www/biotipo/glpi/vendor/league/csv/src)

mexitek/phpcolors in (/var/www/biotipo/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)

guzzlehttp/guzzle in (/var/www/biotipo/glpi/vendor/guzzlehttp/guzzle/src)

guzzlehttp/psr7 in (/var/www/biotipo/glpi/vendor/guzzlehttp/psr7/src)

glpi-project/inventory_format in (/var/www/biotipo/glpi/vendor/glpi-project/inventory_format/lib/php)

wapmorgan/unified-archive in (/var/www/biotipo/glpi/vendor/wapmorgan/unified-archive/src)

paragonie/sodium_compat in (/var/www/biotipo/glpi/vendor/paragonie/sodium_compat/src)

symfony/cache in (/var/www/biotipo/glpi/vendor/symfony/cache)

html2text/html2text in (/var/www/biotipo/glpi/vendor/html2text/html2text/src)

symfony/css-selector in (/var/www/biotipo/glpi/vendor/symfony/css-selector)

symfony/dom-crawler in (/var/www/biotipo/glpi/vendor/symfony/dom-crawler)

twig/twig in (/var/www/biotipo/glpi/vendor/twig/twig/src)

twig/string-extra in (/var/www/biotipo/glpi/vendor/twig/string-extra)

symfony/polyfill-ctype not found

symfony/polyfill-iconv not found

symfony/polyfill-mbstring not found

symfony/polyfill-php80 not found

symfony/polyfill-php81 not found

symfony/polyfill-php82 in (/var/www/biotipo/glpi/vendor/symfony/polyfill-php82)

league/oauth2-client in (/var/www/biotipo/glpi/vendor/league/oauth2-client/src/Provider)

league/oauth2-google in (/var/www/biotipo/glpi/vendor/league/oauth2-google/src/Provider)

thenetworg/oauth2-azure in (/var/www/biotipo/glpi/vendor/thenetworg/oauth2-azure/src/Provider)

phpCas version 1.6.0 in (/usr/share/php/CAS/source)


SQL replicas
 

Not active


Notifications
 

Way of sending emails: SMTP (anonymous@outlook.pensomail.com.br)


Plugins list
 

advancedplanning     Name: advancedplanning               Version: 1.1.1      State: Enabled

Install Method: Marketplace

fields               Name: Campos adicionais              Version: 1.21.23    State: Enabled

Install Method: Marketplace

accounts             Name: Contas                         Version: 3.0.4      State: Enabled

Install Method: Marketplace

formcreator          Name: Form Creator                   Version: 2.13.10    State: Enabled

Install Method: Marketplace

tag                  Name: Gerenciamento de Etiquetas     Version: 2.12.4     State: Enabled

Install Method: Marketplace

pdf                  Name: Imprimir em PDF                Version: 4.0.1      State: Enabled

Install Method: Marketplace

mreporting           Name: Mais Relatórios                Version: 1.8.8      State: Enabled

Install Method: Marketplace

ocsinventoryng       Name: OCS Inventory NG               Version: 2.0.5      State: Enabled

Install Method: Marketplace

useditemsexport      Name: Used items export              Version: 2.5.2      State: Enabled

Install Method: Marketplace




Anything else?


No response
Activity
  1. whamulti
    changed the title [-]Campo adicional Base de Conhecimento[/-] [+]Additional Knowledge Base Field[/+] on Aug 26, 2025
  2. github-actions commented on Sep 11, 2025 
    @github-actions
    github-actionsBot
    on Sep 11, 2025 – with GitHub Actions
    Contributor
    There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
    

    If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue.
    
If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.
    

    You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.
  3. github-actions
    added 
    Stale
     on Sep 11, 2025
  4. stonebuzz commented on Sep 11, 2025 
    @stonebuzz
    stonebuzz
    on Sep 11, 2025
    Contributor
    Hi @whamulti,
    

    Could you please enable debug mode in GLPI, retry the delete operation, and share any errors encountered?
    
Please also include relevant entries from the PHP or SQL log files.
    

    Thank you.
  5. stonebuzz
    added 
    need feedback
     and removed 
    Stale
     on Sep 11, 2025
  6. whamulti commented on Sep 17, 2025 
    @whamulti
    whamulti
    on Sep 17, 2025
    Author
    Hi, here are two screens, before deletion and after deletion in developer mode. The field I'm testing is called "Deprecated (Yes/No)"
    

    Mensagem: Uncaught Exception Error: Class "PluginFieldsKnowbaseItemstatus" not found in /var/www/biotipo/glpi/marketplace/fields/inc/container.class.php at line 771
    
Image
Image
  7. stonebuzz commented on Sep 18, 2025 
    @stonebuzz
    stonebuzz
    on Sep 18, 2025
    Contributor
    A PHP class generated by the plugin, related to adding a container to the Knowledge Base, appears to be missing.
    
Could you please try regenerating the blocks?
    

    Kind regards,
  8. german-giraldom commented on Sep 19, 2025 
    @german-giraldom
    german-giraldom
    on Sep 19, 2025
    Hi team, I have an error similar:
    

    Twig Error (Twig\Error\RuntimeError): "An exception has been thrown during the rendering of a template ("Class "PluginFieldsTicketrt" not found")." in template "/var/www/glpi/templates/components/itilobject/fields_panel.html.twig" at line 247
  9. stonebuzz commented on Sep 22, 2025 
    @stonebuzz
    stonebuzz
    on Sep 22, 2025
    Contributor
    A PHP class generated by the plugin, related to adding a container to the Knowledge Base, appears to be missing.
    
Could you please try regenerating the blocks?
    

    Kind regards,
  10. whamulti commented on Sep 22, 2025 
    @whamulti
    whamulti
    on Sep 22, 2025
    Author
    I made a video showing the error
    

    https://1drv.ms/v/c/de6e745810a6d7b2/ETzz-7UPIt5LtZJI4s1HkgMBFKRU-JjOhDKtLoxwPJeTdw?e=BCYzp2
  11. german-giraldom commented on Sep 22, 2025 
    @german-giraldom
    german-giraldom
    on Sep 22, 2025
    Hi team.
    

    I have made a comparison between GLPI 10.0.18 and 10.0.19 and found the following:
    
10.0.18:
    
Image
    
10.0.19:
    
Image
  12. stonebuzz commented on Sep 23, 2025 
    @stonebuzz
    stonebuzz
    on Sep 23, 2025
    Contributor
    Can you try to regenerate container files
    
Image
  13. whamulti commented on Sep 24, 2025 
    @whamulti
    whamulti
    on Sep 24, 2025
    Author
    It didn't work for me, it still gives me the same error.
  14. german-giraldom commented on Sep 30, 2025 
    @german-giraldom
    german-giraldom
    on Sep 30, 2025
    In my case, regenerating the file container worked.
  15. whamulti commented on Sep 30, 2025 
    @whamulti
    whamulti
    on Sep 30, 2025
    Author
    Hello, can you make a video like mine, because regenerating the container didn't work for me?
  16. german-giraldom commented on Sep 30, 2025 
    @german-giraldom
    german-giraldom
    on Sep 30, 2025
    In the "Additional Fields" tab you will find the "Container files to regenerate"
    
Image
Image
  17. whamulti commented on Sep 30, 2025 
    @whamulti
    whamulti
    on Sep 30, 2025
    Author
    Yes I know, I've done all of this and it didn't work, my question is if you can create an additional field in the Knowledge Base, regenerate the container and delete the knowledge base
  18. whamulti commented on Sep 30, 2025 
    @whamulti
    whamulti
    on Sep 30, 2025
    Author
    I made a video again
    

    https://1drv.ms/v/c/de6e745810a6d7b2/EZOeT8-kx_xJmv7XRANnlfIBZY4EyxQWK56VDPzrBaREhg?e=TsKqzH
  19. german-giraldom commented on Sep 30, 2025 
    @german-giraldom
    german-giraldom
    on Sep 30, 2025
    I think your problem may be due to the entities, try changing the entity in the root entity or update to version 1.22.0 manually:
    
Image
  20. whamulti commented on Sep 30, 2025 
    @whamulti
    whamulti
    on Sep 30, 2025
    Author
    In the root entity I have the same problem, I will try to update manually, what is the forecast for it to be in the GLPI Marketplace repository?
  21. stonebuzz commented on Sep 30, 2025 
    @stonebuzz
    stonebuzz
    on Sep 30, 2025
    Contributor
    Any errors (from glpi logs) during delete operation ?  Best regards
  22. whamulti commented on Sep 30, 2025 
    @whamulti
    whamulti
    on Sep 30, 2025
    Author
    same error ( Uncaught Exception Error: Class "PluginFieldsKnowbaseItemstatus" not found in /var/www/biotipo/glpi/marketplace/fields/inc/container.class.php at line 771 )
  23. stonebuzz commented on Oct 1, 2025 
    @stonebuzz
    stonebuzz
    on Oct 1, 2025
    Contributor
    Hi @whamulti,
    

    Could you please try the following pull request: #1016
    

    Please retry the deletion and let me know if it works as expected.
    

    Thank you!
  24. whamulti commented on Oct 13, 2025 
    @whamulti
    whamulti
    on Oct 13, 2025
    Author
    Hello, I upgraded to version 1.21.24 and the problem was solved. I was able to delete the Knowledge Base even with the additional field. Thank you.
  25. stonebuzz
    closed this as completedon Oct 13, 2025
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